FAQ

Why should I choose you as my Sophos vendor?

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As the #1 Sophos vendor in the Northeast, we bring unparalleled expertise and a deep understanding of Sophos products. Our team is well-versed in deploying and managing Sophos solutions, ensuring you get the most out of your investment with seamless implementation, optional ongoing support, and tailored strategies that align with your business goals.

What options do you provide for Sophos Central management?

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We offer flexible support options for Sophos Central management. You can choose from no support at all or opt for our comprehensive white-glove service, which includes everything from initial configuration to ongoing management and optimization, ensuring your security environment is always up to date and fully operational.

Can I purchase a Sophos XGS Firewall without additional services?

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Yes, you can purchase the Sophos XGS Firewall directly from us as a standalone product. However, if you prefer, we also offer a white-glove service where our experts handle everything from initial assessment and planning to full deployment and post-installation support, tailored specifically to your needs.

What kind of support do you offer for standalone Sophos products?

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We offer optional managed services and tailored support packages for those seeking in-depth assistance.

How do you stay updated with the latest Sophos features?

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As a leading Sophos partner, we stay at the forefront of product updates and new feature releases. We pass this knowledge directly to you, whether through updates in your managed environment or via newsletters and guidance if you’re managing the products independently.

Can Sophos be integrated with our current setup, even if we’re not using your services?

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Yes, Sophos products can integrate into your existing security infrastructure, regardless of whether you opt for our white-glove service or handle the setup on your own.

How do your white-glove services enhance our Sophos deployment?

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Our white-glove service ensures that your Sophos deployment is as smooth and effective as possible. We take care of everything from installation to fine-tuning the settings, making sure that your system is optimized to protect against advanced threats. This level of service is perfect for businesses looking for a hands-off experience with maximum security.